Solinity Services LLC, doing business as Solinity Management ("Solinity Management," "we," "us," or "our") operates www.solinitymanagement.com (the "Site"). This Privacy Policy explains what information we collect through the Site, how we use it, who we share it with, and the choices you have.
This policy applies only to the Site. It does not cover information collected by the senior living communities we manage. Those communities follow their own privacy practices and notices, including any notices required under HIPAA.
Information you provide. When you complete our contact form, email us, or call us, we collect the information you choose to share. This may include your name, email address, phone number, company or organization, title, the type of partnership you're interested in, and the contents of your message.
Information collected automatically. When you visit the Site, we and our service providers automatically collect certain technical information. This may include your IP address, browser and device type, operating system, referring website, pages viewed, time spent on pages, links clicked, and general location based on your IP address. We collect this through cookies and similar technologies described in Section 3.
Please don't send health information. The Site is designed for business inquiries from owners, developers, and capital partners. Please don't include medical, care, or health details about any person in the contact form. If you're exploring care for yourself or a loved one, please contact the community directly.
We use the information we collect to:
Cookies are small files stored on your device that help websites work and help site owners understand how their site is used. We use the following:
Your cookie choices. Most browsers let you block or delete cookies through their settings. If you block cookies, some parts of the Site, including the contact form, may not work as intended.
Browser privacy signals. We don't sell personal information or use it for targeted advertising, so we don't currently act on Do Not Track or Global Privacy Control signals. If our practices change, we'll update this policy and honor those signals where the law requires.
We don't sell your personal information. We share it only in these situations:
We keep contact form submissions and related correspondence while we have an active or potential business relationship with you, and for a reasonable period afterward. We may keep information longer when the law requires it or to resolve disputes. When we no longer need it, we delete it or remove identifying details.
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No website or method of transmission is completely secure, so we can't guarantee absolute security.
Email. You can stop receiving marketing email from us at any time by clicking the unsubscribe link in any message or by contacting us.
Access, correction, and deletion. You can ask us what personal information we hold about you, and ask us to correct or delete it. Email info@solinity.com or call 865-310-1916. We'll verify your identity before acting on a request, and we aim to respond within 45 days.
Additional state privacy rights. Depending on where you live, you may have additional rights under state law, such as the right to receive a copy of your information in a portable format or to opt out of certain processing. If we decline a request, you can appeal by replying to our decision with "Appeal" in the subject line. You may also have an authorized agent submit a request for you. We won't treat you differently for exercising any of these rights.
The Site is intended for adults conducting business and is not directed to children under 13. We don't knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we'll delete it.
The Site links to other websites, including those of our affiliated companies, the communities we manage, our podcast, and our social media pages. Those sites have their own privacy practices, and we aren't responsible for them. Please review their policies before sharing information.
The Site is operated in the United States and intended for visitors in the United States. If you access it from elsewhere, your information will be transferred to and processed in the United States.
We may update this policy from time to time. When we do, we'll post the updated version here and change the effective date above. If we make material changes, we'll post a notice on the Site.
Send questions about this policy or requests about your information to:
Solinity Services LLC, doing business as Solinity Management, Attn: Privacy
PO BOX 50281, Knoxville, TN 37950
Phone: 865-310-1916 | Email: info@solinity.com